Frequently asked questions about Swyftpay and answers

In the past year, we have gotten a ton of questions concerning Swyftpay across our social channels. We have compiled all your frequently asked questions about Swyftpay's dollar card. Whether you're looking to understand the KYC requirements, how to fund your account, or if it works for specific platforms like Twitter verification or Spotify, we've got you covered.

Q: How do I get the Swyftpay dollar card A: Search ‘Swyftpay’ on the App Store or Play Store, download the app, and follow the steps to sign up and verify your account. Alternatively, you could use the web app here[https://web.swyftpay.io/auth/login] to sign in.

Q: Walk me through the requirements for KYC A: You will need:

1. A clear picture of your face
2. A government-issued ID e.g. NIMC, Driver's license, International passport, or voters card, etc.
3. Utility Bill, this could be your electricity bill, water bill, or waste bill. You can also make use of your bank account statement provided it clearly shows your address

Q: Does your card work for Twitter verification and how? A: Create and verify your account, get a dollar card, and fund it with the amount you want, proceed to use the funded card and pay for Twitter verification. Click here for a detailed walkthrough of the entire process

Q: Can I use it to pay for social media services like LinkedIn or Instagram premium and Facebook ads? A: Yes you can

Q: Can I use the Swyftpay card for Google services payments like Play Store, Google Ads, Google One, YouTube Premium, etc? A: As long as it's a Google services payment, our app Na sure

Q: Can I use the dollar card to pay for an online course on Udemy or Coursera A: Yes, it works perfectly on both those platforms

Q: Can I use the card to shop on Shein, Fashionova, Zara or Bohooman? A: Yes you can

Q: How do I fund my account? A: Complete your KYC, then navigate to your Homepage and click on "Nigerian Naira" then click on "Fund Wallet" to display your account number, and fund your account via transfer.

Q: How I fit swap from naira to USD A: Fund your account with naira, go to the homepage, click on “Nigerian Naira” or “swap”, fill in the necessary details, and swap your naira to USD

Q: What about Spotify, Does it work? A: Our card works for Spotify, SoundCloud, Distrokid, Apple Music, Deezer, and any other music streaming services

Q: Does it work on the App Store A: Yes! But your iCloud has to be in the US region for App Store payments. You can do that via media and purchases in settings.

Q: Do you have a dollar account A: We have a USD wallet but you can’t deposit USD directly YET.

Q: How much for the creation of the Swyftpay dollar card? A: You need a total of $4 to successfully create a dollar card, of which $3 will be used for the card creation and $1 will be deposited to your card.

Q: Can I use your card to buy things on Alibaba and AliExpress? A: Yes and Yes

Q: Why haven't I seen any complaints concerning your cards A: Because It's the best there is

“Meself never open this app I don tell 3 people to get on the platform to use it to pay for Twitter verification, and e dey work. Let me open it this morning jare” - User

Truth is, Swyftpay's dollar card can be used for a variety of online transactions that require a dollar card. If you face any challenges, reach out to customer care on Twitter or Instagram. We will be quick to respond.

Be good Swyftpay

Download the SwyftPay app today and experience the future of digital payments in Africa. Get it on the App Store here, And the Play store here