We collect your name, ID, and other personal information - And it's for the right reasons.

So, you might be wondering why on earth we ask for your name, ID, photo and a bunch of other personal info to get verified on Swyftpay, right? Well, let me put your curious mind at ease. It's all for your safety. Here's how!

Let's talk about your name and contact information. Having just your name helps us personalize your experience with Swyftpay, provide customer support, and send important updates about our services. It's like walking into your favorite restaurant and the server already knows your order by heart – it just feels good, and it helps differentiate you from the rest and it helps us preserve your funds for you.

We understand that just like us, flashing your ID around isn't your idea of fun, but bear with us. Verifying your identity helps keep Swyftpay safe and secure for everyone. We collect this information to comply with regulations and help prevent fraud. This keeps your account secure and protects you from unauthorized activity. It is a hassle sometimes, but it's worth it for the peace of mind that comes with knowing your account is secure.

All the data we collect during KYC serve to protect you as a customer and to keep ours and your reputations safe. We have a cybersecurity team that's always on the lookout for any suspicious activity to keep your money and account safe. It also helps us to offer you personalized recommendations, better security measures, and smoother transactions.

Building Trust Through Transparency

We believe that trust is essential in today's digital world. By being transparent about which data we collect and why we collect them, we hope to build a strong foundation for a mutually beneficial relationship with our customers. We are committed to using your information to create a better experience while safeguarding your privacy.

So, the next time you're filling out your info on Swyftpay, just remember – we're not nosy, we're just here to make your life a little bit easier and safer. And hey, if you ever have any questions or concerns about your data, customer care is always here to chat.

Download the SwyftPay app today and experience the future of digital payments in Africa. Get it on the App Store here, And the Play store here